Accounts Manager
Position Summary
As an Accounts Manager, you will play a pivotal role in managing and growing ByteBridge’s client accounts in Singapore. You will be responsible for developing and maintaining strong relationships with existing and prospective customers, ensuring client satisfaction, and driving revenue growth. Your expertise in IT solutions will allow you to effectively position ByteBridge’s offerings to meet clients’ evolving needs.
Essential Functions
- Develop and maintain strong relationships with key clients, focusing on long-term collaboration and customer satisfaction.
- Identify and pursue new business opportunities in system integration, IT infrastructure, and managed services.
- Present and promote ByteBridge’s solutions, including cloud computing, cybersecurity, networking, and enterprise IT.
- Manage the entire sales cycle, from prospecting and lead generation to contract negotiation and closure.
- Work closely with internal teams, including technical consultants, pre-sales engineers, and project managers, to deliver integrated IT solutions.
- Monitor and analyze account performance, ensuring revenue growth and continued customer engagement.
Knowledge, Skills & Abilities
- Strong understanding of IT services, including cloud computing, data centers, and enterprise IT solutions.
- Excellent verbal and written communication skills in English.
- Ability to manage and grow client accounts effectively.
- Proficiency in CRM software and data analysis tools.
- Strong negotiation and problem-solving skills.
- Self-motivated, results-driven, and able to work independently.
- Willingness to adapt and thrive in a fast-paced environment.
Minimum Qualifications
- Bachelor’s degree in business, IT, or a related field.
- Proven experience in account management, sales, or business development within the IT industry.
- Demonstrated success in managing client relationships and achieving sales targets.
- Proficiency in Microsoft Office Suite and CRM software.
Performance Measures
- Growth and retention of key client accounts.
- Revenue generated from managed accounts.
- Client satisfaction and feedback.
- Achievement of sales and business development targets.
- Timely and accurate reporting of account activities and market insights